Privacy Policy

At Rubycars, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, mobile app, and services.

Information We Collect

Personal Information: Name, contact details (email address, phone number), date of birth, and any other information you provide during the booking process.

Payment Information: Credit or debit card details and other payment information required for booking and payment processing.

Booking Information: ickup and drop-off locations, date, and time of the ride, vehicle preferences, and other relevant details.

Usage Data: information about how you interact with our website and app, including IP address, browser type, device information, and browsing history.

Location Data: With your consent, we may collect real-time location data from your device to improve our services and provide more accurate pickup and drop-off locations.

How We Use Your Information

Booking and Service Delivery To process your bookings, assign a driver, and provide the transportation services you request.

Payment Processing: To process payments for the services you book through our platform.

Communication: To send you booking confirmations, updates, and service-related notifications via email or SMS.

Customer Support: To assist with any inquiries, issues, or complaints regarding our services.

Improvement of Services: To process your bookings, assign a driver, and provide the transportation services you request.

Legal Compliance: To comply with applicable laws, regulations, and legal processes, or to respond to legal requests.

How We Share Your Information

Service Providers:Third-party companies that assist us in operating our website, processing payments, providing customer service, or performing other business-related functions.

Drivers: Your booking and contact details are shared with the assigned driver to complete the requested ride.

Legal Authorities: If required by law or in response to legal proceedings, we may disclose your information to law enforcement agencies, courts, or regulatory authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

Data Security

Business Transfers: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption, secure servers, and access controls to ensure the safety of your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

Rubycars uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. Cookies help us remember your preferences and provide you with personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.